Welcome to Faricy GMC

Great job by Johnny Gutierrez. I am glad he was the first sales person in the door.

Very pleasant experience

We were traveling and needed a window replaced. They were super quick to get us in and out, and on our way. Both John and Paul were great!

Service went well for new rear brakes. Two items of disappointment. (1) Couldn’t look at an oil leak because it’s a different department. Told to make another appointment as if I have time to do the whole loop again. (2) Went to pay a substantial sum and told 3% credit card charge on top. Only had my credit card as had ridden m bike to pick it up. 3% a good chunk of change on top of the repair cost. Seems for higher cost repair, would absorb. Given a repair price, but a higher payment price at the point of pickup. Would like to see Faricy Ford more customer focused verses internal process focused on their way, their results.

From the first call through the diagnostic process and final repair, Hanna was absolutely awesome

Very impressed how easy it was to buy a vehicle from this dealership. All the staff were very helpful, professional, and customer service oriented. Thanks so much Faricy Ford, Canon City.

I’m only giving three stars, because the mechanics do a great job. The customer service I’ve received from the service department has been anything BUT great. They refuse to return calls, they refuse to call with updates on my vehicle, when I go into the service office, pretty much EVERYONE ignores me. When they finally DO acknowledge me, the two guys mansplain to me like I’m just a dumb woman. When the spoke to my husband, who had gone in with me to pick up my vehicle, the tone completely changed. This last time I had my vehicle in, they told me the wheels had become out of balance because of mud buildup. (I live in the mountains, on 13 miles of dirt roads) They cleaned the wheels off, but didn’t even bother to wash the rest of the vehicle. Every other dealership I’ve ever had a car through, has washed my vehicle when I take it in for ANY type of service. I’ve taken my Bronco to Faricy twice, and they just don’t wash it. It may be convenient to take it into Cañon, but I think I’ll find a different dealership to service my vehicle from now on.

Johnny G, was great to work with. We searched for this particular vehicle for a while and found it out of town. He made the buying process easy and stress free. We would recommend anyone to go see Johnny and buy their next vehicle.

Excellent communication and they helped getting it done quickly as I’m from out of state. Been dealing with Faricy Ford for about 15 years. Always satisfied with their service department!